ENERGI POLICIES

A credit card is required to reserve an appointment. We accept MasterCard, Visa, and Discover. For last minute appointments please feel free to call us at 610-351-9222 and we will do our best to accommodate you. Services and prices subject to change.

Please note that as a courtesy to all our clients a prompt appointment schedule is adhered to and late appointments may not be honored. Please arrive 15 minutes prior to your appointment to fill out any necessary forms. Treatments that begin late will still finish at the appointed time or may result in a rescheduled appointment, so other guests are not inconvenienced.

We appreciate that, from time-to-time, our patients may need to cancel or reschedule their appointment with us. We understand that things can come up at the last minute; however, we do require that you notify our office 24 hours in advance so that we may use your appointment time to see other patients. Any cancellations made with less than 24 hours notice are subject to an early cancellation charge.

Patients who do not show up for an appointment and do not call to cancel will be considered NO SHOWS. No shows will be charged 50% of the booked service.

Clients who do not adhere to these policies will be require to put a 50% deposit of the booked service to reschedule.

*We DO NOT accept cancellations or rescheduling by email or text. Please call the office at 610-351-9222 if you need to cancel or reschedule.

For some treatments and patient specific product orders we do require up to 50% deposit or payment in full prior to ordering. Due to the nature of some services and products additional fees may be charged if you choose to reschedule or cancel your appointment. We are unable to provide refunds on deposites and there are no exceptions.

We offer a consultations with our estheticians and registered nurses to go over your your skin and wellness goals. Consultations fees start at $50.

For patient and staff safety, please make other arrangements for your children on appointment days, as we do not allow children under the age of 12 in our office. We also require a consent form signed by a parent or legal guardian to legally provide service to minors 13-17 years. Minors 17 years of age or younger must be accompanied by a parent or legal guardian. Energi will not be held accountable for injury or accidents to, or caused by, unsupervised children.

You may be asked to remove jewelry for some treatments. However, Energi does not assume liability for lost or damaged personal items and encourage you to leave valuables at home.

Services: We do not offer refunds on any treatments, services, series, memberships, gift certificates, specials, promotions or otherwise that may not be listed. We do our best educate all of our patients about the risks, benefits, and realistic goals for our services. In addition, we urge our patients to read all consent forms and feel free to ask any questions prior to consenting to any procedure at our office. Products: You may return unopened skin care products in original packaging within 10 days of purchase accompanied by sales receipt for a full instore credit or refund. If any allergic reactions to product occurs, product must be returned immediately to receive a full credit, as most reactions occur within 24 to 48 hours.

We strive to provide you with the most relaxing and positive experience from the moment you arrive to the moment you leave. Please refrain from using your cell phone while inside our location. Your cooperation in providing a quiet environment is greatly appreciated.

If you have any health conditions, pregnant, allergies, or any contraindications to treatments or ingredients, please let our front desk know ahead of time so we can customize the best treatment possible for you. Also, if you are sick, please let our front desk staff know and we gladly reschedule your appointment for a day when you are feeling better.

We accept Cash, MasterCard, Visa, American Express and Discover. You can also finance your treatment with CareCredit (limited services) or use your HSA or FSA accounts.

We are committed to continuously expanding our services to ensure we bring you the latest and greatest technology. Although we make every effort to keep our website and spa menu updated accordingly, please note that prices, services, and products are subject to change at any time without notice. Special offers and discounts may not be combined. When presented with more than one discount opportunity, we will automatically give patients a discount of greater value at the time of purchase.

Call 610-351-9222 for more details! All parties require a deposit.

Energi respects your privacy and is committed to protecting and securely managing all of the personal information that you choose to share with us. During your online visit or when scheduling an appointment, you may be required to share personally identifiable information, such as your first and last name, physical address, telephone number, credit card or e-mail address. Energi collects this information in order to facilitate the delivery of services and/or the completion of an order. Energi will not sell, share, or rent your personally identifiable information to third parties.